Some Commonly Asked Questions
If you are booking in high season, the earlier the better. A few weeks in advance will probably guarantee your spot, or at least give you time to switch to a different day if the day you selected first is already booked. We ask that you book no later than 2 days in advance.
You can find us in Waze or Google Maps as Pacific Journeys.
If you need to take the public bus from San Isidro, Dominical at 6 am or Uvita at 5 am, just tell the driver you need to get off at Soda La Peña in San Cristóbal, you can have breakfast there and we are happy to pick you up at 8 am.
There is a map at the bottom of this page
Yes, we have a parking lot, it is not close but it has security, no extra charge.
Yes, you can store your extra luggage in our operational base house, no extra charge.
Yes, there are flushing toilets and showers on the operational base house and in the cave (Casa de Piedra)
The Diamante cavern sleeping platforms are in an open air cavern. For our overnight tours we include a sleeping bag, sheet, pillow, pillow case and sleeping pad.
All of our meals are vegetarian. If you have a special diet/allergy, let us know and we will do our best to accommodate your needs.
Yes, we accept Visa, Mastercard and American Express
The hike to Diamante Falls is broken up differently depending on the tour package you select. Diamante garden, which marks the end of the intense uphill section to the cavern, takes approximately one and a half hours to get to, in distance, 1 mile. The entire Diamante hike, roundtrip, is approximately 4 miles.
Children are considered on a case-by-case basis, with emphasis placed on the estimation of the parent. Rappelling options are restricted by the ability of the child (or adult) to fit a harness. Generally, children less than 6 years old are too small.
Liquor and recreational drugs are not permitted at our facilities.
We recommend closed hiking shoes for hiking, preferably shoes that have been “worn in” a bit. For rappelling we recommend something with good traction that can get wet, such as sandals or aqua-socks. Sandals must be secured at the heel. For overnight trips bring also some comfortable shoes such as flip-flops for use in the cave.
Water volume and vegetation are strongest in the rainy season, from April to the beginning of November. The dry season offers the driest, more relaxed time in the rivers and forest.
Temperatures at night are generally in the 70s Fahrenheit (21 Celsius) in the cave.
Yes. The water at Diamante is fresh from a natural spring. A blessing to drink!
Mosquito nets are not needed.
The Diamante cavern can comfortably fit up to 40 people.
Proper hiking shoes, trainers, hiking boots or Tevas
Sandals- flip flops while you are in the cave (overnight tours)
Sweater and pants (for overnight tours)
Change of Clothes
Water Bottle to refill
Flashlight or headlamp (for overnight tours)
Camera (optional, but recommended!)
Toiletries and any other personal gear you feel you may need
Cancellations made 15 days or prior the tour date, applies no penalty
Cancellations made 8 to 14 days before the tour date, applies 25% charge
Cancellations made 3 to 7 days before the tour date, applies 50% charge
Cancellations made 2 days before or on the same day of the tour date, applies 100% charge
No shows applies 100% charge